Services

International Referral Coordination

We arrange treatment for Zambian patients at hospitals in our referral network abroad, and coordinate every step around it. You deal with one person at MG GlobalMed Connect, from the first enquiry through to the follow-up after you return home. The hospital makes all clinical decisions; we make sure everything around them happens on time.

• Case review and matching to the appropriate hospital in our referral network
• Guidance on sending your medical records directly and securely to the hospital's international department — MG never receives, stores, or forwards them
• Treatment plan and cost estimate obtained from the hospital
• Appointment and admission scheduling
• Invitation and visa support letters from the hospital
• Guidance on document requirements — translation, notarisation and apostille, where the destination country requires them
• Flight and travel coordination
• Airport transfer and accommodation arrangement
• Interpreter arrangement through the hospital
• A single point of contact for the family throughout the stay
• Follow-up coordination on return to Zambia

Local Care Coordination

Not every case needs to travel. We coordinate care with Zambian facilities for patients who need diagnostics before a referral decision, who are being managed locally, or who are returning home after treatment abroad and need continuing follow-up.